Can anyone help me?
Galing akong AFPSLAI today. Pinapasikaso ng nanay ko yung accounts ng dad ko who died just this February. Parang na -culture shock ata ako since wala talaga akong alam kung anong dapat kong gawin. anyway, yung "customer service" directed me to the counter that terminates the accounts. syempre hindi ko lam na magkaiba na account pala yung pension at savings(capital contribution).
anyway, the people were talking to me in jargons and terms na hindi ko maintindihan. like , "kunin nyo ito sa OTAG." i had to figure that out for myself since umiinit na ulo nila sa kin dahil tanong ako ng tanong
anyway i have 2 major questions lang:
1. talaga bang tineterminate yung account? even the pension account? i remember my dad telling me pag namatay na sya may makkuha pa rin mom ko. but when i asked them sabi ko:" hindi po ba mattransfer yan sa nanay ko?" sabi nila hindi daw, tineterminate daw.
2. dormant na yung capital savings (yung green passbook) nag US kasi parents ko 2 years ago and apparently hindi na naasikaso. pwede ba pa ba kong mag apply for associate member?
mas important actually yung question 1, kasi worried ako for my mom. my dad's death was unexpected and he was meaning to fix all these this year sana. any help will be appreciated. i just need direction. i feel like i'm swimming blind here. sa totoo lang hindi talaga helpful yung mga info desks kasi magkaiba sila ng mga sinasabi. anyone who knows an AFPSLAI employee?