How to Get your New EMV Card from UnionBank (UBP)

All ATM and Debit Cards of UnionBank of the Philippines (UBP) that are still not EMV-enabled will no longer be usable by March 31, 2018.

UBP announced this as they reminded clients to claim their EMV cards as soon as possible.

From UnionBank’s official press release:

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UnionBank will DEACTIVATE all magnetic stripe cards by March 31, 2018 and they can no longer be used for any transactions beyond the deactivation date. Please have your card promptly replaced with an EMV-chip enabled card as it will no longer be accepted for any transaction beyond deactivation date.

The exception are GSIS UMID, GSIS eCard, SSS UMID and SSS Quickcard.

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How to get the replacement EMV card?

For GSIS pensioners and members, please wait for further announcements from your respective GSIS branches or agency offices on the scheduled release of cards.

For Ewallet, simply visit any UnionBank branch.

For Platinum Debit, coordinate with your Relationship Manager.

For Epaycard/ePayroll, coordinate with your company HR.

For EON, wait for an invitation to update your account which will be sent via SMS, email or mail.

For other ATM accounts, just visit your UnionBank maintaining branch.

What are the requirements to avail of the new EMV ATM?

Just present one (1) valid ID for identification purposes. UnionBank will NOT allow proxy or authorized representatives to claim the new EMV cards.

Is the card free of charge?

Yes, the EMV card that will replace the old non-EMV card of UnionBank is free.

What will happen to my old ATM card?

The old magstripe ATM card will be deactivated 24 hours after the new EMV card has been activated. Cut up your old card and dispose it after deactivation.


Information and Image Credits: UnionBank of the Philippines (UBP)

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7 thoughts on “How to Get your New EMV Card from UnionBank (UBP)”

  1. Benedicto C. Aumentado

    My GSIS pensioner mother, Rosario C. Aumentado, here in Real,Quezon can not withdraw the June pension using UMID issued by UBP Lucena City branch. Some say that umid card can not be used anymore and be replaced by new EMV card issued by UBP Lucena. My mother is 99 y/o already and will be a centenarian this coming Sept.4, 2018 and can not go to Lucena UBP to withdraw over the counter. I am taking care of her alone here. Can I just do it myself instead using authorization letter from my mother? What are the other needed requirements to show? My mom badly needs her money for foods and maintenance drugs. Pls help us. We need the money now and we need the new replacement EMV ID. Pls. reply me ASAP. Thank you!

  2. Cecilia A. Barrientos

    My card no. is: CRN. 006-0076-1876-1; Unified Multi-Purpose ID; already expired and still waiting for its replacement. I would like to know when I will be able to receive my replacement card?

    Thank you and regards.

  3. Teresista H. Barundia

    The UMID Card of Teresita Hermano-Barundia with EMV has not been received in spite of follow-up with Union Bank San Pedro, Laguna and Union Bank GSIS Branch, Pasay City. More than two (2) years na retired wala pa ring replacement.
    The UMID Card No. is 006 004723251. Requested Union Bank GSIS Branch last January 2019 to deliver the UMID card to Union Bank Branch in Parian, Calamba City but until now, there is no notice received. Please contact me at 09214630252 when and where to pick up the UMID Card

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