BDO: New EMV ATM Cards are Now Available

James Ryan Jonas

Announcement from BDO: You cannot anymore use your old BDO ATM cards. Unless you have replaced it with an EMV ATM card, you will be unable to use it in any of your transactions.

This was the announcement of Banco de Oro (BDO) as they reminded clients to immediately switch from the old magnetic strip ATM cards to the new EMV cards.

Here’s the official BDO announcement:

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We would like to remind you that all non-EMV Chip BDO Debit Cards have expired as of January 31, 2018 and may no longer be used.

Since the third quarter of 2016, BDO has been working to ensure clients are able to make the shift to the EMV Chip Debit Card.

For clients who have not yet claimed their new BDO EMV Debit Card, we urge you to get your new card from your branch.

For all Kabayan Savings Accountholder, you may get your free EMV card in any BDO branch until March 31, 2018.

For BDO Payroll Account clients, deactivation of your non-EMV cards will start on March 1. Please coordinate with your HR for the distribution of your new BDO EMV Debit Cards.

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This means all old BDO ATM cards still using the magnetic strip can no longer be used in any ATMs, POS, or online purchases.

Here are additional details about the BDO EMV cards.

What is EMV?

EMV stands for Europay MasterCard Visa. It is a global standard for payment card transactions using chip technology, with enhanced security features, including encryption locks and keys to authenticate the card and the cardholder’s transaction, protecting card data from being compromised.

How to get the new EMV ATM card?

BDO customers may pick up their EMV Debit Card anytime at their branch of account.

For the Payroll Debit Card, it will be distributed through the HR Department of the company. Non-EMV cards of BDO Payroll Account clients will be deactivated on March 1.

For those using the Asenso Kabayan Debit Card, this has still not been changed to an EMV Debit Card, but customers may voluntarily request for card replacement to EMV from their branch of account even prior to the bank’s migration schedule.

All Kabayan Savings accountholders may get the free replacement EMV card in any BDO branch until March 31, 2018.

What are the requirements to get the EMV ATM Card?

Just bring one (1) valid ID for identification purposes.

Is the card free of charge?

Yes, the EMV card that will replace the old, magstripe non-EMV card is free of charge.

However, succeeding card requests due to lost or damaged card will be charged P150.00 replacement fee.

What should I do with my old BDO ATM Card?

Cut your old ATM card, especially the magstripe portion, to prevent other people from using it. Dispose the card once you have your replacement EMV Debit card. Your old magnetic stripe card will be deactivated upon issuance of your EMV Debit Card.

Can I pick up my EMV card in any branch?

For security reasons, BDO requires clients to claim their EMV Debit card at their Branch of Account.

For those outside Metro Manila, if their branch of account is in the province, they may request their branch of account to send the EMV card to a BDO Manila branch that they prefer. Clients will be required to submit a signed letter of authorization to send the card to the preferred servicing branch.

Can I send a proxy to pick up my EMV ATM Card?

BDO suggest that clients personally pick up the EMV card. However, if they are unable to claim it, they may send an authorized representative from their immediate family to claim the EMV Debit card.

Pickup of EMV card through a representative is limited to the branch of account and requires submission of bank standard authorization letter which may be secured from any BDO branch together with the account holder’s ID and ID of the representative.

Information and Image Credits: Philippine Daily Inquirer; Banco de Oro (BDO)

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James Ryan Jonas teaches business management, investments, and entrepreneurship at the University of the Philippines (UP). He is also the Executive Director of UP Provident Fund Inc., managing and investing P3.2 Billion ($56.4 Million) worth of retirement funds on behalf of thousands of UP employees.