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How to Franchise: Cold Stone Creamery


One of the most popular global ice cream chains, Cold Stone Creamery, continues to satisfy sweet-toothed customers from all ages around the world with its surfeit of flavors and mix-ins.

Interested to have your own Cold Stone franchise? Read below to know more about Cold Stone Creamery’s franchising details.

About Cold Stone Creamery

Cold Stone Creamery was established in the United States in 1988 by husband-and-wife Donald and Susan Sutherland. As huge ice cream fans, they traveled across the globe to learn different ways of making and serving their favorite dessert. Upon discovering that most ice creams are prepackaged and consequently having a chalk-like consistency, they decided to offer ice cream produced in-house, on the same day they were served to customers. Until today, the “freshness” of their ice cream is one of the main reasons behind Cold Stone’s success. 

The Arizona-based Cold Stone is known for being the pioneer of customization in the ice cream industry. There are dozens of flavors to choose from, such as Chocolate, Coffee, Strawberry, Cake batter, French vanilla, and Sweet cream, among others. Occasionally, Cold Stone offers seasonal flavors like Candy Cane and Dark Chocolate Peppermint.

To top it off, customers can pick from a wide variety of mix-ins to enhance their ice cream experience. Available mix-ins include roasted almonds, banana slices, M&Ms, Oreo cookies, and many more. These are literally “mixed in” with the ice cream on a blazing cold granite stone from which the company got its name — Cold Stone Creamery.

The first Cold Stone store in the Philippines opened in May 2013 at the Serendra Mall in Bonifacio Global City (BGC), Taguig.

Cold Stone Franchise Details

Cold Stone Creamery opened its doors to franchising in 1994, six years after the company started. It now has over a thousand stores in the United States and is present in nearly 30 international markets. The company generates an estimated US$8 billion annually in revenue.

Cold Stone’s franchise fee ranges from $2,000 to $27,000, depending on the scale of the business. In addition, there are various startup expenditures to be incurred such as rent, architectural fees, equipment, initial inventory, permit costs, and miscellaneous expenses.

All in all, to operate one Cold Stone Creamery shop in the US, the estimated total franchise investment required ranges from $50,200 to $467,525.

Cold Stone requires Master Franchisees in international locations to possess the following traits:

  • Currently involved in Food & Beverage, Retail, or other service related business;
  • Currently operating multiple stores; multiple concepts a plus;
  • Must possess a thorough knowledge of the marketplace and have the ability to bring in a proven management team;
  • Have successfully introduced and developed other Food & Beverage or Retail concepts;
  • Fully understand import/export regulations between their country and the US;
  • Have enough working capital for the franchise

Cold Stone offers a robust training platform to franchisees which include a 2-week initial training to familiarize the franchisees with every aspect of the business, 80 hours of on-the-job training, ongoing training and ongoing marketing assistance.

Franchising in the Philippines

In the Philippines, Cold Stone has signed a 10-year master franchise agreement with Arizona Ice Cream Corporation, a subsidiary of Trimark Holdings, Inc. This means Arizona Ice Cream Corp. is the territory owner and master franchiser of Cold Stone Creamery in the Philippines.

Prospective franchisees may contact Arizona Ice Cream Corporation via their contact information below to inquire if they are open to sub-franchising in other locations in the Philippines

Contact Information

Looking to franchise Cold Stone? Please refer to the franchisor’s contact details provided below.

For local franchising in the Philippines:

Arizona Ice Cream Corporation

  • Address: 168 San Vicente Rd. Brgy San Vicente, San Pedro, Laguna
  • Telephone: +63 (2) 869-0084

For franchising in the US and other international locations:

Cold Stone Creamery (Kahala Franchising LLC)

  • Website: www.coldstonecreameryfranchise.com
  • Facebook: facebook.com/coldstonecreamery
  • Telephone: +615-239-0629

Interested in other food franchising opportunities? See PinoyMoneyTalk’s List of Philippine companies available for Franchising

Information and Image Sources: Cold Stone Creamery’s official website (www.coldstonecreameryfranchise.com), Cold Stone Philippines Facebook Page, ABS-CBN News website 


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