Paypal promises to resolve pending withdrawals today



Update 2/9/2008 : The good news: As promised, Paypal did process some of the delayed withdrawal transactions yesterday. The bad: Not all pending requests were completed.  Several members, as seen in this PMT Forum discussion thread, are still waiting.

A follow-up to the pending Paypal withdrawals problem currently plaguing users: Paypal has issued an official announcement at the eBay site claiming they plan to resolve the issue by today, February 8.

The announcement, posted on February 5, goes:

February 05, 2008 | 12:54PM a PHT

We are aware that users in certain countries such as Malaysia, India, Indonesia and the Philippines, are currently unable to complete withdrawals to their Visa credit, debit or prepaid cards. We are working diligently to resolve this as quickly as possible so that you can access your funds. We hope to have this resolved in the next 72 hours and will let you know once we have more updates.

Thank you for your patience.

The PayPal Team

The “next 72 hours” lapses 3 days from February 5 so if the announcement is to be believed, Paypal should have resolved the issue by today, February 8.

Apparently, the delay in processing withdrawals was a result of a “technical issue,” as explained by a Paypal staff in an email reposted on Jerome Locson‘s blog:

From webform@intl.paypal.com Tue Feb 5 05:49:09 2008

Dear xxxx  ,

Thanks for writing to us. My name is Lotte Karell and I appreciate the
opportunity to assist you with your questions.

You are writing us because of your pending withdraw from Jan. 27,
2008.

I have reviewed your PayPal account and I can see the payment you were sending for $ 152,50 to your Credit Card is still pending. I can confirm that it is pending due to current technical issue in PayPal system caused by a recent update and I sincerely regret the inconvenience it has caused you. Our technicians are working to resolve this matter. I appreciate your patience and understanding.

Thanks again for writing, “my full name”, and thank you for being part of the PayPal community.

Sincerely,
Lotte Karell
PayPal, an eBay Company

While transactions under the new withdraw to bank account feature seems to be completed in just a few days, withdrawal transactions to the debit or credit card remain to be pending after almost a month.

Let’s see if Paypal can live up to its promise of resolving this issue today.

Join other members in discussing Delayed / Pending Paypal withdrawals here.

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22 thoughts on “Paypal promises to resolve pending withdrawals today”

  1. this is a good news.. completed na yung withdrawal ko to my eon account number just yesterday. So i’ll be expecting my hundred dollars ngayon from Jan. 24, 2008 withdrawal..ang liit pa naman ng conversion.. but bahala na as long as makuha ko na yung pera.. thanks PMT!

    Reply
    • That’s a withdrawal to EON the bank account,not the debit card, right lady? Withdrawals to the EON bank account are quickly processed, some have reported seeing their funds just a day after their request. As for the card withdrawals, I just hope Paypal can stay true to their promise of solving this issue today.

      Reply
      • yes James. I used the account number of my eon debit card in the withdraw to bank option. Basically the sam EON Debit Card but only this time I used the account number not the card number.. it worked really fast.. i just made another withdrawa and sana mabilis ulit..hehhehe

        Reply
  2. I withdrawed money to my Unionbank account (debit card) and thankfully, the status is now completed.

    I wrote about it here:

    I hope all of your pending withdrawals are now resolved.

    Reply
  3. Just wanna share this email from PayPal which I have received yesterday. However, napunta sya sa Spam section ng Gmail ko but fortunately I was able to see it before I deleted all of my spam emails.

    Dear *my full name here*,

    Due to a technical issue we have experienced starting on January 20, 2008 we have been unable to successfully withdraw funds to your credit card. As we work through resolving this issue you may experience one of the following scenarios:

    Pending status – if your withdrawal is ‘pending’ then we are still working to resolve the issue and complete your request. We are treating this issue with high priority and will update you as soon as it is resolved.
    Completed status – if your withdrawal is ‘completed’ then we have processed your request and the funds will post to your credit card in 5 to 7 days
    You should not see any delays on future withdrawals.

    We apologize for any inconvenience caused and we appreciate your business.

    Yours sincerely,

    PayPal

    Reply
  4. I see. that explains my 10 days Still Pending Stat on my withdraw to CC.

    I actually wrote an email to PayPal, asking how much they are making in profit for such delays. hihi.

    Did you know their call and email support is outsourced to the Phil..? Hmmmmm….

    Reply
  5. i got an email too.. and it was in the spam mails..hehhhe.. glad i checked the spam.. yet my withdrawal is still pending. baka next week pa ma complete. nauna png na complete yung bank withdrawal ko last friday..

    Reply
  6. Hoooraaaay!

    My pending status (since Jan27) finally got completed this Feb 11.

    Then today, Feb13, natransfer na sya finally sa EON ko!

    PayPal and EON must really love me. =D

    Reply
  7. People pa help naman

    may problem ata ang EON Bank account transfers

    it was completed naman na sa PAYPAL but until now wala pa rin sa EON Card ko? it depends pa rin ba sa Bank? so if ganun wala din pala difference kasi parang halos pareho lang yung bank account and EON Card kung per days kasi halos 3 days or 4 days na although completed na status nung bank transfer sa PAYPAL wala pa rin sa EON Account ko..

    ano kaya problem?

    Reply
  8. nag withdraw ako ng feb 7 den im not sure if 8 or 9 xya nag complete , pero hanngang ngayon wala parin ung money sa EON ko ..

    ok lng ba un ? 15 na ngayon : (

    Reply
  9. All paypal withdrawls made to Indian banks between 18 feb to 22 feb seem to have been delayed. It is 2nd March now and still the money has not been credited. heaven knows what is going on. the amount is running into millions of rupees. just do a google search and you will see.

    Reply
  10. hi.. greetings..!

    just wnt to know if i have already a cheque çause im already in my 3rd yr college level..
    since the cap education plan didnt work.. i am hoping na may mkuha akong cheques tulad sa cousins ko..

    Reply
  11. Guys pa help naman! nag withdraw aq this march 14, 2010 pero hangang ngayon wala pa rin sa bank acct. ko pero completed nman sa paypal.

    Any suggestions?

    Reply

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