Don’t be fooled by spoof PayPal mails

Forwarded this PayPal phishing email to and got a reply several hours later:

Thank you for contacting PayPal about a fraudulent (spoof) email or Web
site. We appreciate you bringing this suspicious email to our

We can confirm that the email you received was not sent by PayPal. Any
website which may be linked to this email is not authorized or used by

Our fraud prevention team is working to disable any website linked to
this email. In the meantime, please do not enter any information into
this website. If you have already done so, you should immediately log
into your PayPal account and change your password, as well as your
security questions and answers. We also recommend that you contact your
bank and credit card company immediately.

Reporting unauthorized PayPal transactions

In the same email, PayPal also gave a step-by-step guide to report unauthorized transactions in one’s account.

If you are able to log into your PayPal account:

  1. Log in to your account at
  2. Select the “Resolution Center” subtab.
  3. Click “Open a dispute.”
  4. Select “Unauthorized transaction,” then click “Continue.”
  5. Enter or select the transaction ID for the transaction you would like to dispute, then click “Continue.”
  6. Complete the report for Unauthorized Use on a PayPal Account, then click “Continue.”
  7. Confirm that the claim is correct, then click “Submit.”

If you cannot log in to your account:

  1. Go to
  2. Click on the “Security Center” link located at the bottom of any page.
  3. Under the “Report a Problem” column, click on “Unauthorized Transaction.”
  4. Click “Continue” under “Unable to log in?”
  5. Confirm that the transaction in question is unauthorized then click “Continue.”
  6. Complete the report for Unauthorized Use on a PayPal Account, then click “Preview.”
  7. Confirm that the claim is correct, then click “Submit.”
  8. Confirm your account ownership by entering the financial information requested, then click “Continue.”

Ways to fight spoof emails

Here are PayPal’s tips on how to fight fraudulent emails.

  • Report it. Forward the entire email – including the header information – or the site’s URL to We investigate every spoof reported. Please note that the automatic response you get from us may not address you by name.
  • Use Account Guard on the eBay toolbar. If you use Internet Explorer, download the eBay toolbar. Account Guard helps ensure you are on PayPal or eBay.
  • Use the SafetyBar. Email security provider Cloudmark has engineered a toolbar for Microsoft Outlook you can use to report spoof emails. Should you receive a spoof, click the SafetyBar’s “Block Fraud” button to automatically report it to us.

About the Author

PSEi support seen at 6,200 and 6,000 amid weaker Peso

In a not-so-surprising move, the U.S. Federal Reserve (Fed) yesterday raised interest rates by 75 basis points (bps) or 0.75% in a bid to tame rising inflation in the United States. This was the third consecutive 0.75% rate hike by the Fed, which brings the federal funds rate, the central bank’s benchmark interest rate, to ... Read more

Official SWIFT Code of BDO, BPI, Metrobank, Philippine banks

When sending cash remittances or wire transfer to a bank account in the Philippines (such as BDO, BPI, Metrobank, Landbank, DBP, etc.), you’ll surely need the SWIFT Code of the bank. Look no further because you can find all the SWIFT Codes you need in this list! Make sure you’re using the right bank code ... Read more

How to Waive your Credit Card Annual Fee (BDO, BPI, Metrobank, RCBC, Citibank, UnionBank)

Without a doubt, one of the most annoying fees that credit cardholders have to pay is the annual fee. Majority of cardholders are familiar with this fee and majority of us likely pay this grudgingly year after year after year. In the case of my credit card with BPI (Bank of the Philippine Islands), I’m ... Read more

Why Filipinos do not become business owners or entrepreneurs

For a majority of Filipinos, entrepreneurship does not seem to be a typical, expected path. This is not surprising, considering that in school, students are primarily taught to become employees after graduation. Students train for years to become staff workers, reporting to a supervisor, and just waiting to receive their wages or salaries every month. ... Read more

My experience investing in Mutual Funds in the Philippines

I started investing in mutual funds when I was 22 years old. As an Overseas Filipino Worker (OFW) then, I was fortunate to be able to save some money at that young age because of my work abroad. One time while I was on vacation in the Philippines, I saw a large billboard in EDSA ... Read more

Income Tax Tables in the Philippines (2022)

The Philippines’ new tax reform bill, known as TRAIN or Tax Reform for Acceleration and Inclusion, was signed into law on December 19, 2017 and its implementation began on January 1, 2018. What are the new income tax rates under the TRAIN law? How will TRAIN affect income taxes of individuals and corporations? How is the ... Read more

PSE Stocks Performance under each Philippine President (1987-2021)

Did you know that Philippine stocks were able to achieve an astounding growth of 800% in a span of 30 years? From 1987 until 2018, the Philippine Stock Exchange index (PSEi) rose from 1,000 points to a peak of 9,000 points — generating a return of 800% over 30 years. (The PSEi is an index ... Read more

SSL 2022: Salary Increases for Teachers, Nurses, Gov’t Employees

Good news to all government employees! There’s a new round of salary increases beginning January 1, 2022! Millions of employees of the Philippine government — including public school teachers, nurses and staff of government hospitals, and workers in local and national government agencies, etc. — will be getting an automatic salary adjustment this 2022 under ... Read more

PSE Trading Hours in 2022: What time open, when closed?

Before you take the plunge into stock trading and investing, make sure you understand what stocks are and how the Philippine Stock Exchange (PSE) operates. Unlike other investments that are relatively safe, stock trading is risky and loss of money is a possibility. So before you deep dive into the exciting world of stock trading, ... Read more

Price Floor and Price Ceiling of PSE Stocks

Trading bands in the PSE come in two forms: Price Ceiling, or the upper price limit, and Price Floor, or the lower price limit.

2 thoughts on “Don’t be fooled by spoof PayPal mails”

  1. Good thing it was reported. As I have been telling all my friend who are always online… always make sure your data are all secure especially personal one and those related to your finances.


Leave a Comment