CANCELLED: Cebu Pacific Flights Affected by Boracay Closure

James Ryan Jonas

It’s now final and approved: Boracay will be closed to tourists for six (6) months beginning April 26, 2018.
President Rodrigo Duterte has approved on April 4 this proposal from government agencies DENR, DOT, and DILG. The closure will allow for the full rehabilitation of the popular tourist site.
In light of the upcoming Boracay shutdown, low-cost carrier Cebu Pacific announced the following cancellation of flights and refund or rebooking policies for affected Boracay flights.

Here’s the official Cebu Pacific statement:
Cebu Pacific to cancel Caticlan and Kalibo flights, following Boracay closure
In line with the closure of Boracay Island for tourist activities, Cebu Pacific will cancel the following flights to and from Caticlan and Kalibo, in Aklan.

List of Cancelled Cebu Pacific Flights

To and from Caticlan, Boracay and Kalibo, Aklan
Affected Dates: April 26 to October 25, 2018
5J 891/892 Daily
5J 895/896 Daily
5J 899/900 Daily
5J 901/902 Daily
5J 905/906 Daily
DG 6241/6242 Daily
DG 6243/6244 Daily
DG 6247/6248 Daily
5J 132/133 Daily
DG 6298/6299 Daily
5J 331/332 Daily
DG 6317/6318 Daily
5J 339 Sun-Thu
5J 413 Daily
5J 415 Sun/Fri
5J 416/417 Sun
5J 351 Tue/Thu/Sat
5J 352 Mon/Wed/Fri
5J 180/181 Daily

List of Kalibo / Caticlan Flights that are Not Cancelled

To serve local residents and ensure continuity of commerce in Northern Panay island, Cebu Pacific will operate the following flights for Kalibo and Caticlan from April 26 to October 25, 2018:
5J 337 Daily (except from May 1-4, 2018) ETD 12:25PM ETA 1:35PM
5J 338 Daily (except from May 1-4, 2018) ETD 2:05PM ETA 3:20PM
DG 6245 Daily ETD 3:35PM ETA 4:55PM
DG 6246 Daily ETD 8:25PM ETA 9:40PM
DG 6272 Daily ETD 6:55PM ETA 8:00AM
DG 6273 Daily ETD 5:15PM ETA 6:25PM

Refund and Rebooking Options fo Affected Passengers

Affected passengers may take any of the following options:

  • Get a full refund
  • Place the full value of the ticket in a travel fund for future use
  • Rebook the flight, subject to seat availability
  • Reroute to any domestic destination, subject to seat availability

Cebu Pacific (CEB) encourages passengers to manage their rebooking or refunds through the “Manage Booking” section in the Cebu Pacific website,
For GetGo members who redeemed flights during the period covered by the flight suspension, they may avail of the following options:

  • Rebook up to 30 days from original travel date, subject to seat availability
  • Reroute to any domestic destination within 30 days from original travel date, subject to seat availability
  • Credit back points to member’s GetGo account by calling +632 714 3846

Guests who booked through a travel agent or any other third party are encouraged to provide us with their own contact details so they are directly advised about any flight changes.

James Ryan Jonas teaches business management, investments, and entrepreneurship at the University of the Philippines (UP). He is also the Executive Director of UP Provident Fund Inc., managing and investing P3.2 Billion ($56.4 Million) worth of retirement funds on behalf of thousands of UP employees.