Different Cash and Credit Card prices not allowed

Be informed: it is unlawful to charge or be charged two prices — a Cash Price and a Credit Card Price — for the same product.

Department of Trade and Industry (DTI) Undersecretary Zenaida Maglaya, in an interview with ABS-CBN’s Mornings@ANC, issued a reminder to establishments that the law forbids the imposition of additional charges on items purchased through credit cards.

Based on Article 81 of Republic Act 7394 (“Consumer Act of the Philippines”), goods and services must not be sold at a higher price that what is stated and without discrimination to all buyers.

According to Maglaya, several firms deceive consumers by supposedly offering “discounts” when paying cash. Some gadgets and appliance stores, she says, charge customers higher price if the purchase is via credit card and a “discounted” price if via cash.

Customers who were tricked into paying the credit card surcharge are encouraged to report the incident to the DTI hotline number 7513330. Violators may be fined up to P300,000 and slapped with a possible revocation of their business permit and license.

15 thoughts on “Different Cash and Credit Card prices not allowed”

  1. Thanks for this, Just to share something, there is an act regarding access cards, it is R.A. 8484 or an act regulating the issuance and use of access devices, prohibiting fraudulent acts committed relative thereto, providing penalties and for other purposes. maybe it can help others. thanks!

    Technology Philippines

  2. I just purchased an A/C at SM Makati today.
    They are charging P11,850 for the credit card purchase (straight cash payment)
    P11,450 for credit card purchase (6 months lay-away promo)
    and P11,295 for cash.
    I usually purchase using CC and pay in full when it reflects on my bill.
    I find it odd that I will pay alot more if I do what I always do.
    I told them upfront that what they are doing is illegal.
    They just answered with a shrug and a seemingly canned answer that the “promo” only applies to 6 months lay away program and cash payment.
    Will report this tomorrow to DTI.

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