Banco Filipino depositors: How to file claims with PDIC

It’s official: Banco Filipino is closed and is now under the receivership of the Philippine Deposit Insurance Corporation (PDIC).

On March 18, the PDIC announced it is taking over Banco Filipino and initial steps to start the processing of claims are now under way.

For depositors with balances of P5,000 and below

The PDIC said that next week, it will start paying depositors whose deposit account balances are less than P5,000. Such depositors are NOT required to file claims anymore. The PDIC will send their money through Postal Money Order (PMO) which can be encashed in all postal offices and branches of LandBank of the Philippines nationwide.

For depositors with more than P5,000 balance

Other depositors such as those with deposit balances of more than P5,000 and those with less than P5,000 balances but without updated addresses in the bank’s records and with loans are REQUIRED to file deposit insurance claims.

Claim Forms will be distributed during the Depositors’ Forum scheduled below.

Depositors’ Forum Dates and Venues


According to the PDIC, the schedule of Depositors Forum for other branches will be announced later.

Steps for PDIC Claims Processing

1. Secure a claim from any authorized PDIC representative during the Depositors’ Forum.

2. Fill out the claim form and sign the section “Signature of Depositor/Claimant over Printed Name”. Ensure that the signature tallies with the signature of the depositor upon opening of the account at the bank.

3. Submit the accomplished claim form together with the following documents:

  • original evidence of deposit (such as savings passbook, certificate of time deposit, latest bank statement including unused checks and ATM card);
  • original and photocopy of two (2) valid photo-bearing IDs (such as passport, SSS/GSIS ID, PRC ID, Senior Citizen ID, Driver’s License, TIN, Voter’s ID/Registration, OWWA/ OFW ID, Seaman’s ID, ACR ID) with clear signature of depositor/claimant;
  • original copy and photocopy of the Birth Certificate from the National Statistics Office (NSO) or duly certified copy from the local civil registrar, for depositors below eighteen (18) years old

4. A Claim Status Sheet will be issued to the depositor which shall serve as notice of the status of the claim.

How to follow up claims

After submitting all documentary requirements, a Banco Filipino may follow up the status of his claim through any of the following means:

a. Phone inquiry – PDIC telephone numbers at 841-4630 to 4631

b. Written letter addressed to:

The Assistant Vice President, Claims Processing Deparment
Philippine Deposit Insurance Corporation
2228 Chino Roces Avenue
1231 Makati City, Philippines

c. Personal inquiry at the premises of the closed bank or at the site where the closed bank was transferred or at the 4th Flr., PDIC Ayala Extension Office, SSS Building, corner V.A. Rufino St., (formerly Herrera St.), Makati City.

See also:

31 thoughts on “Banco Filipino depositors: How to file claims with PDIC”

  1. good morning po Sir/Madam,
    masusunod po ba un interest ng banco pilipino na 13.05% per annum sa mga nag double your money in 5 year na offer nila? Ito po ba ay maclaclaim aa pdic thanks po

    1. Marimervasquezrealty

      According to depositor’s forum yesterday, I heard that the time deposit with double your money or any kind of deposit, money will stop to earn interest up to the time banco filipino closed. All depositors with more than 500k deposit, they have to wait for the sale of assets of Banco Filipino. Only 500k is covered by PDIC.

  2. Princessmay Lopez

    good day po, maam/sir, ask ko lng po, 19 yrs old lng po ako, d ko pa po avail lhat ng requirements ng pdic, tulad po ng atleast 2 valid id, only 1 i have, pnu po un? tnx.

  3. kelan ba isusubmit ang claim form ng above 5k and 500k .i need that money sana bilisan nila processo ,at saan paanu makukuha ung remaining na money pag above 500k? pdic pa rin ba kasi sa forum kay aguirre daw sa banco filipino ,bullshit talaga ,pinapahirapan pa mga dipositors sila na nga itong pinahiram ng pera pangnegosyo .

  4. Flexis G. Guevarra

    Is the Guadalupe branch depositors claim form ready to be accepted by your good office? If yes When? Thank you very much.

  5. kelan poba pwedeng ipasa yung form????? para matapos na to…..kung this week kelan yung exact date??????????

  6. kasi sinasabi ng tao ng pdic basta this week…pero walang exact date….hindi cla sure…sana lang matapos na po ito….akala ko ba SUBOK NA MATIBAY SUBOK NA MATATAG….san na yung tatag at tibay?????why bumagsak????????

  7. Kapag nakapagclaim ka na sa pdic for example yung P500,000.00 maximum, may nagsabi sakin na di mo na makukuha yung the rest ng deposits mo kasi nga daw nagclaim ka na sa insurance or pdic. Dapat daw wag mag claim para makuha ng buo ang deposits mo. How true is this?

  8. bakit wala pa pong nadating na tseke sa aming mga below 5.000 asan na, away nyo ng bsp at bf kami apektado maawa na kayo pls lang

  9. Pahl_christopher

    bakit untill now wala pa din yung postal money order na sinasabi niyo nasa 5t below bracket ako sabe may 31 tapos na lahat ng 5t below. banco filipino marikina branch

  10. Pahl_christopher

    bakit untill now wala pa din yung postal money order na sinasabi niyo nasa 5t below bracket ako sabe may 31 tapos na lahat ng 5t below. banco filipino marikina branch

  11. yung money ko till now hindi ko pa din makuha from PDIC……tapos pinadalhan kami ng sulat ng PDIC na wala daw akong account sa Banco Filipino wherein sinubmit ko sa kanila yung passbook ko, statement of account ko then sasabihin nila na hindi existing yung account? Nag consult na ako sa lawyer about my issue with PDIC and Banco Filipino….please let me know kung meron case same as mine…..

  12. ma’m/sir,tanung ko lng po kung bkt wla pa po un pera ng kptd q?nem po nya ay Dominga C.Camilosa,join accnt po cla ng anak nya.pls pk sagot po slmt po.

  13. hello po…ask q lang po if until now pwede mapalit ung check ko aq po ung beneficiary ng mama q…bale 20K+ pa po ‘to..,pano q po makukuha un?thanks po..-from Albay

  14. bakit po wala pa din check na dumadating sa happy savers club ng 3 kapatid ko… tig le less than 5k lang each…. BANCO FILIPINO KALOOKAN BRANCH…….? PAKI SAGOT NAMAN….. TNX

  15. It’s getting one year this 2012 of March.
    Wanted to know abt my KIDS savings account status… why until now we haven’t received it yet about POSTAL MONEY ORDER pleased inform me regarding about it… 
    That’s for my kid’s school fees this coming enrollment…

  16. banco filipino san fernando branch..pls.inform me when i should be receiving such money postal order..thanks..

  17. Me and my 3 kids have an existing account with banco filipino la union branch,it is so sad that the bank has been closed a year ago..would be happy if I will claim our deposit.thanks n God bless..

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