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FutureGizmo · 426 · 81474

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ihateitihateitihateit!!!! too much scrolling :(


pulubing_palaboy

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i keep getting a banned message when i try to access the forum on my phone using my cellular service.

to gain access, what i’ve done is to delete cookies and browsing history, turn off my cell service, shut down, restart with only internet wifi, then connect to this site.

i then turn my cell service back on, and able to surf and connect back.

after a couple of days, i get the banned message again and i’m unable to gain access.

so i go through the steps specified above again.
what’s going on?
« Last Edit: Apr 27, 2018, 10:52 AM by pulubing_palaboy »


FutureGizmo

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Hi pulubing_palaboy, it’s possible that we have an existing ban on the IP range that you are using. Perhaps some spammer in the past got banned using the IP address that you were sharing (it’s a telco cellular service anyway).

We can whitelist the IP range and allow users in that IP range to access the PMT Forum without problems. Here’s what you should do. When you encounter the ban error again, please check your IP address of your connection here: https://www.whatismyip.com/

PM me that IP address so I can whitelist and un-ban the IP address range to access the Forum again. Thank you!
« Last Edit: Apr 27, 2018, 10:45 PM by FutureGizmo »


pulubing_palaboy

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thanks for the prompt reply. i’ll check things out. i suspected as much about the ip address. how big of blocks of ip addresses do you ban anyway? /23? bigger?

wait, that may not be it either because i should be getting dynamic IPs when i connect to cell network. i happen to be in ann arbor, michigan now (flew in last night to spend the weekend) and got the guest message again, as i was getting at home in the san francisco bay area.

i’ll let you know whatever info i get. thank you again.


FutureGizmo

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We sometimes ban a wide range of IP addresses (ie., owned and operated by a telco provider), especially if the spammer is not from the Philippines. It’s likely we banned a range of IP addresses from your telco provider. Do provide me the affected IP address so I can un-ban and whitelist that IP range. Thanks!


SamanthaB

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Hello there!

Been participating in this forum for a while and it's a valuable experience since I am learning a lot of new things. But there are just some things that make it quite difficult to navigate and fully enjoy the experience. So I hope leaving a few feedback will be helpful.

I've created a new thread but have placed it in the wrong section. I was trying to delete the thread but cannot find how.

It is quite a hassle to look for the new replies to the threads I have been following. Although there is a "show new replies to the posts" feature, when you actually open it, you'll find threads like the featured topics and the other threads so navigating is sometimes hard.

There is no appreciation feature. I think it will be awesome if there will be additional features like the "like" button apart from that "thank you" feature which seems to be rarely used.

So that's it for now. Thanks!


 


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