I have an ATM from Unionbank. How long does it take to get my money back to my account? I withdrawn my money in a BDO atm machine. I called customer service and felt glad that they handled my concern but it felt so bad then realizing that they have not even took care of it. They did not credited my account as they say 5-7 banking days. I was even blamed by the bank when I get there physically and not reporting it on time since I waited. Tell me, what's the purpose of Unionbank's customer service? I remember reporting to BDO when I have their card once and immediately, they credited my account in less than 7 days. This is crazy!