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Citiseconline: Initial deposit funded on a wrong account number (holder)

j_l · 7 · 2219

j_l

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I recently funded my account on the main office of citisec, on the deposit envelope i have jotted the wrong account number but my account name and signature was there. The problem is that, i believe that the amount was credited to the wrong account number which i have written, that's why i dont still see the funds on my account. I've try to call them but unfortunately i discovered it only after their office hours, thats why no one is available to answer. I have already sent a letter to my stock agent a while ago but off course she will only see it by tomorrow morning. Hahaha, that means i have to agonize this burden up to tomorrow :applause:.


What are your thought's on this, i know i'm stupid you don't have to repeat it all over in this post. I really need your inputs, most especially if you have a similar experience with this or you know someone who have had the same situation like mine (or maybe im the only one, woohoo!). Please be realistic or serious to your comments and please try to help me with my problem.



Thanks guys in advance!!!
« Last Edit: Jan 09, 2012, 07:06 PM by j_l »


ferrariEverest

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no help needed.
basta i-follow up mo yan ASAP.


j_l

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^thank you for your reply.

But guys do you think that i still have a strong hold to retrieve my money. I am just worried on the possible scenario that the account holder who receive those funds might decline to debit it on his account.


ferrariEverest

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oo naman.
basta ibigay mo ang wrong at correct account number
tapos yung amount & kung saan/pano mo ipinadala yung pera.


Dodong_Pobre

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This is the risk of manual process. You mean wlang counter check na ginagawa sa CitiSec to compare the account name and account number?As SOP sa mga banks kapag hindi match ang name sa account number eh they will notify the person indicated in the account name..
« Last Edit: Jan 09, 2012, 08:15 PM by Dodong_Pobre »


j_l

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Nope, the cashier didn't tell anything to me if there are discrepancies that i have made on the deposit form/ envelope.


mxherr5

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It happened to me too sir, but with my Globe line.
If you made a mistake with the account number, then its probably just floating in a black hole hehehe I mean what are the chances that
you were able to guess a working account number dba?

In my case, it was credited to my account 24 hours after
I reported it to Globe


 


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