Month: June 2017

BPI ATM problems: Negative account balances, unauthorized withdrawals

If you are a customer of the Bank of the Philippine Islands (BPI) and you find yourself unable to login to BPI ExpressOnline or the mobile banking app, or worse, you’re seeing negative balances or unauthorized withdrawals in your account, here’s why:

BPI is currently experiencing an IT system error that caused some transactions to be posted and to affect deposit accounts even if they weren’t authorized by the customer.

Here’s the official statement from BPI, posted on their official Facebook page.

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