PayPal discourages phone calls to get Expanded Use Number
November 23, 2007
The Expanded Use or EXPUSE Number is a requirement to lift the $100 sending limit in PayPal.
Those who paid the $1.95 Expanded Use fee via credit card can normally get the EXPUSE Number on their billing statement the next month.
Those who used debit cards, however, need to call their card issuer to get the EXPUSE Number, as in the case of UnionBank EON CyberAccount or eWallet users.
But PayPal “strongly discourages” this policy of contacting card companies to get the Number, as seen in the following note from the PayPal website.
PayPal’s note reads:
PayPal strongly discourages customers from calling their credit card companies in order to obtain PayPal Expanded Use Numbers. If PayPal receives a complaint from Visa, MasterCard, or your card issuer about a phone call made to obtain PayPal Expanded Use Numbers, the complaint will be investigated. As a result, your PayPal account may be closed. Please check for your Expanded Use Number on your online credit card statement (monthly transaction history) or when you receive it in the mail. It may take up to 3-4 business days for the number to appear on your statement.
If PayPal already explicitly announced its dislike of the method, why do card issuers like UnionBank still do this?
UnionBank EON users can access PayPal EXPUSE Number online
October 15, 2007
Update: We have received reports that UnionBank has already disallowed the use of “8400″ as EXPUSE Number. A few members have said that inputting an incorrect EXPUSE number several times leads to a Limited PayPal account. Be warned. Better contact UnionBank to get the EXPUSE number so as not to risk your account.
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UnionBank EON CyberAccount users need not wait for several days and need not contact UnionBank anymore just to get the Expanded Use (EXPUSE) Number necessary to verify a PayPal Philippines account.
Today I added my UnionBank EON account to my newly-opened PayPal Philippines account and successfully enrolled as well in the Expanded Use Program.
Normally, UnionBank EON and eWallet account holders have to wait for 3-7 days before they can get the Expanded Use Number. (Visa credit card holders need to wait for the next month’s statement to get this number.) The EXPUSE number is supposedly not accessible online so users are asked to contact Unionbank’s hotline to get the number.
But this morning I applied for the Expanded Use Program, logged in to my UnionBank online account, used as EXPUSE number the numbers I saw in my Transaction History, and voila! I’m now a Verified PayPal account holder with no Sending limit.
How to get the EXPUSE number in your online account is explained below.
Read the article “Use your UnionBank account with PayPal” for details on how to use UnionBank’s debit and credit cards in PayPal.
