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Paypal promises to resolve pending withdrawals today

February 8, 2008

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Update 2/9/2008 : The good news: As promised, Paypal did process some of the delayed withdrawal transactions yesterday. The bad: Not all pending requests were completed.  Elaine and Jerome commented that their funds have finally been credited to their cards, and Jonathan showed a screenshot of his completed transfer. Several members, though, are still waiting.

A follow-up to the pending Paypal withdrawals problem currently plaguing users: Paypal has issued an official announcement at the eBay site claiming they plan to resolve the issue by today, February 8.

The announcement, posted on February 5, goes:

February 05, 2008 | 12:54PM a PHT

We are aware that users in certain countries such as Malaysia, India, Indonesia and the Philippines, are currently unable to complete withdrawals to their Visa credit, debit or prepaid cards. We are working diligently to resolve this as quickly as possible so that you can access your funds. We hope to have this resolved in the next 72 hours and will let you know once we have more updates.

Thank you for your patience.

The PayPal Team

The “next 72 hours” lapses 3 days from February 5 so if the announcement is to be believed, Paypal should have resolved the issue by today, February 8.



Apparently, the delay in processing withdrawals was a result of a “technical issue,” as explained by a Paypal staff in an email reposted on Jerome Locson’s blog:

From webform@intl.paypal.com Tue Feb 5 05:49:09 2008

Dear “my full name”,

Thanks for writing to us. My name is Lotte Karell and I appreciate the
opportunity to assist you with your questions.

You are writing us because of your pending withdraw from Jan. 27,
2008.

I have reviewed your PayPal account and I can see the payment you were sending for $ 152,50 to your Credit Card is still pending. I can confirm that it is pending due to current technical issue in PayPal system caused by a recent update and I sincerely regret the inconvenience it has caused you. Our technicians are working to resolve this matter. I appreciate your patience and understanding.

Thanks again for writing, “my full name”, and thank you for being part of the PayPal community.

Sincerely,
Lotte Karell
PayPal, an eBay Company

While transactions under the new withdraw to bank account feature seems to be completed in just a few days, withdrawal transactions to the debit or credit card remain to be pending after almost a month.

Let’s see if Paypal can live up to its promise of resolving this issue today.

Join other members in discussing Delayed / Pending Paypal withdrawals here.


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20 Responses to “Paypal promises to resolve pending withdrawals today”

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  1. 11
    shmeet Says:

    Just wanna share this email from PayPal which I have received yesterday. However, napunta sya sa Spam section ng Gmail ko but fortunately I was able to see it before I deleted all of my spam emails.

    Dear *my full name here*,

    Due to a technical issue we have experienced starting on January 20, 2008 we have been unable to successfully withdraw funds to your credit card. As we work through resolving this issue you may experience one of the following scenarios:

    Pending status – if your withdrawal is ‘pending’ then we are still working to resolve the issue and complete your request. We are treating this issue with high priority and will update you as soon as it is resolved.
    Completed status – if your withdrawal is ‘completed’ then we have processed your request and the funds will post to your credit card in 5 to 7 days
    You should not see any delays on future withdrawals.

    We apologize for any inconvenience caused and we appreciate your business.

    Yours sincerely,

    PayPal

  2. 12
    davidm Says:

    I see. that explains my 10 days Still Pending Stat on my withdraw to CC.

    I actually wrote an email to PayPal, asking how much they are making in profit for such delays. hihi.

    Did you know their call and email support is outsourced to the Phil..? Hmmmmm….

  3. 13
    lady Says:

    i got an email too.. and it was in the spam mails..hehhhe.. glad i checked the spam.. yet my withdrawal is still pending. baka next week pa ma complete. nauna png na complete yung bank withdrawal ko last friday..

  4. 14
    RNHalawi Says:

    at last… my EON withdrawal last JAN 26 was marked completed (9PM, Feb9) but my JAN 28 withdrawals is still PENDING, hopefully tomorrow mag ok na din ung isa… eto po ung screenshot… (thanks JAMES for the updates!!)

    http://img36.picoodle.com/img/img36/4/2/10/f_1m_aaa3ed1.jpg

  5. 15
    Lans Says:

    i have a WITHDRAWAL to BANK ang ginamit ko sa BANK eh yung EON DEBIT pero ang sabi COMPLETED NASA PAYPAL

    kaso wala parin sa EON ko? ganun ba talaga?

  6. 16
    shmeet Says:

    Hoooraaaay!

    My pending status (since Jan27) finally got completed this Feb 11.

    Then today, Feb13, natransfer na sya finally sa EON ko!

    PayPal and EON must really love me. =D

  7. 17
    Lanos Says:

    People pa help naman

    may problem ata ang EON Bank account transfers

    it was completed naman na sa PAYPAL but until now wala pa rin sa EON Card ko? it depends pa rin ba sa Bank? so if ganun wala din pala difference kasi parang halos pareho lang yung bank account and EON Card kung per days kasi halos 3 days or 4 days na although completed na status nung bank transfer sa PAYPAL wala pa rin sa EON Account ko..

    ano kaya problem?

  8. 18
    JAy Says:

    nag withdraw ako ng feb 7 den im not sure if 8 or 9 xya nag complete , pero hanngang ngayon wala parin ung money sa EON ko ..

    ok lng ba un ? 15 na ngayon : (

  9. 19
    Aamirisphoney Says:

    All paypal withdrawls made to Indian banks between 18 feb to 22 feb seem to have been delayed. It is 2nd March now and still the money has not been credited. heaven knows what is going on. the amount is running into millions of rupees. just do a google search and you will see.

  10. 20
    Naguita, Maurice Claire Says:

    hi.. greetings..!

    just wnt to know if i have already a cheque çause im already in my 3rd yr college level..
    since the cap education plan didnt work.. i am hoping na may mkuha akong cheques tulad sa cousins ko..

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