How to get RegisterFly Authorization Codes
March 24, 2007
To fully transfer a domain out of RegisterFly, you need to have an Authorization Code. This is a mixture of letters and number and is different for every domain. Here's a sample from one of my domains:
To get your Authorization Code (also called AuthCode or Transfer Code), follow these steps outlined after the jump.
Getting your RegisterFly AuthCodes
1. Login to your RegisterFly account and access "Manage Domains".
2. Click the appropriate domain. DO NOT check the box in front of the domain name.
3. Look for the "Domain Contact Information" section and expand it by clicking the "+" button on the right.
4. Scroll down and click "Configure".
5. At the very bottom, right below "Billing Information", is your Authorization Code. Copy, paste, and save it in Wordpad so you can refer to it in the future.
My Authorization Code says: "RRP"
If your AuthCode shows "RRP", you'll have to contact ICANN to help you get the Authorization Code. Compile the following then email them at firstname.lastname@example.org:
- Exact nature of the problem ("I'm moving a domain out of RegisterFly but the transfer codes I get is "RRP")
- The affected domains where you want to have the AuthCodes
- Your RegisterFly Account Name (Account Name only not Password!)
- Your RegisterFly Email Address
- Date of your latest attemt to get the Authorization Code
Wait for ICANN's reply then follow their instructions.
My Authorization Code says: "AuthCode" or None at all!
- – - – - -
If your Authorization Code is similar to the ones above (showing "AuthCode" or none at all), it might mean you don't need an Authorization Code to facilitate the transfer.
Contact ICANN or the registrar where you want to transfer your domains and explain to them that your AuthCode doesn't appear or that the AuthCode is "AuthCode". Tell them you will just fax or email a screenshot of your RF account with the domains to prove ownership. Most of these registrars who are aware of the RegisterFly fiasco will understand this and will help you with the transfer even without the Authorization Code.
"Domain Name Not Found" or "Domain Not Found" error
Several RegisterFly members have complained that when updating their domain's contact information, they get an error such as "Domain Name Not Found" or "Domain Not Found".
Unfortunately, as of this writing, there still is no definite way to solve this. It looks like the only ones who can help you is RegisterFly themselves (imagine my surprise!). Submitting RegisterFly Support Tickets won't help. For several weeks now, no RegisterFly customer has reported that his Support Ticket has been answered.
It seems the only way to get help from RegisterFly is to contact them via their Support Phone at (+1) 305-674-0165, from 8 a.m. until 9 p.m. EST (7 Days a week). Some people have reported that Support Representatives sometimes pick up to help you successfully get your Authorization Codes.
[tags]registerfly, authorization code, authcode, transfer code, registerfly code, domain transer, domain renewal[/tags]