SM Advantage Card tricks — not funny!
June 4, 2008
The SM Advantage Card program is playing tricks on us — and it’s not at all amusing.
Last week, we wrote that SM Advantage Card (SMAC) is automatically enrolling members into the Philam Personal Accident insurance Program by automatically debiting 20 points from one’s account. Offering insurance would have been a real benefit, except that members were not previously made aware of this and the notice on the latest policy was given only three months before it lapses.
SM Advantage Card and Philam Accident Insurance Program
May 27, 2008
Today I received an email from SM Advantage Card (SMAC) informing me that I’ve been automatically enrolled into the Philam Personal Accident insurance Program.
The email states:
Greetings!
We are pleased to inform you that you have qualified, and have been enrolled, into the SM Advantage – Philam Personal Accident Insurance Program. Your coverage started last 08/15/07 and will end on 08/15/08. As token payment for this special benefit, we have deducted 20 points from your SM Advantage Card balance.
For only 20 points, the program provides qualified members with the following benefits:
- Php 100,000 personal accident insurance coverage, 24 hours a day for 365 days, anywhere in the world.
- Up to a maximum of Php 100,000 for permanent disability due to accident.
- Also covers members while traveling on public/private transportation by air, sea and land (except motorcycle).
- Death due to drowning, dog bites, snake bites, murder and assault also covered.
- Accidental Burial Expense Reimbursement
If you feel that this Program is not for you, and that you would rather not be covered, you may Opt-out through either of the following:
- by calling the Philam Insurance Hotline at (02) 528-5202, or
- by filling up an Opt-out form at Costumer Service Counter of any SM Department Store, SM Hypermarket and SM Supermarket.
Your 20 points will be promptly credited back to your account should you choose to Opt-out from this Program.
For questions regarding your SM Advantage – Philam Personal Accident Insurance Program you may call the Philam Insurance Hotline at (02) 528-5202 or log-on to www.sm-advantage.com.
HP laptops, HP Service Center? They suck!
January 25, 2008
Rant mode alert!
Over a year ago, I bought an HP Compaq nc2400 laptop in South Korea. The laptop performed superbly during the first few months (no surprise), but starting on the 8th month, its battery life dropped considerably to half and processing became slower (for example, opening an MS Office file took 1 minute). These did not bother me much then because I thought these were the trade-offs for having a small, lightweight notebook.
Left-click malfunction
But in November 2007, the left-click function of the TouchPad started acting weird. Clicking the TouchPad’s left-click button also opened the right-click functions and this could not be rectified by simply adjusting the TouchPad settings.
Globelines charged me for calls I didn’t make
August 30, 2007
I've heard several stories in the past about people claiming that their landline company charged them for phone calls they did not make. I didn't think it would happen to me, but in my first-ever Globelines billing statement, it did. Here is my story.
