Comments on: Globelines charged me for calls I didn’t make http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/ Make Money Online, Google Adsense, SEO, Stocks, Forex, Mutual Funds Philippines Sat, 05 Jul 2008 19:07:29 +0000 http://wordpress.org/?v=2.5.1 By: Bjorn's Premium Bonds Resources http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-41623 Bjorn's Premium Bonds Resources Thu, 17 Apr 2008 11:37:13 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-41623 This is the problem with broadband providers. I think the telco is pretty much the same. You always need to check your bills for unauthorized charges. I used to just pay them without bothering to look the items that they charge me. Some of you might be right. Hackers may use your name (identity theft) for their own use. But it is wise to run through the bill before you pay. Highlight this issue to the provider. If the provider still insist that you pay, then just cancel the whole account. This is the problem with broadband providers. I think the telco is pretty much the same. You always need to check your bills for unauthorized charges. I used to just pay them without bothering to look the items that they charge me. Some of you might be right. Hackers may use your name (identity theft) for their own use. But it is wise to run through the bill before you pay. Highlight this issue to the provider. If the provider still insist that you pay, then just cancel the whole account.

]]> By: dmoradz http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-12659 dmoradz Wed, 09 Jan 2008 03:05:18 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-12659 Globelines Broadband is a scam!!! Letting us customers experience their 7-day trial period of real broadband speed then they will tie us in their 1yr bond then after that the HELL ON EARTH of internet begins. I am experiencing problems with globelines broadband... I subscribed to their 512kbps wireless broadband package with wireless phone (PHP1295/mo.)... they gave me 7 days trial period and within that trial period I was amazed with the speed... pumapalo from 700+ kbps to 1+ mb... kaya pina-activate ko kaagad. Pero eto na ang kalbaryo... right after the 7-day trial period nagsimula nang maging intermitent ang connection speed nila either super bagal (I even got 5bps or lower!!!) o totally walang connection. Lagi ako nagrereklamo sa CS nila pero wala naman sila ginawa kundi palitan yung modem na wala naman nagbago ganon pa din naman problema. My work is related to IT and I know that there is no problem at my side (hardware, softwares, cabling, etc...). Kakainis na talaga ang service ng globelines... feeling ko naloko lang ako kase nakatali ako ngayon sa kanila for 1yr dahil sa 1yr bond na kasama sa package. Tanong ko lang guys... meron ba tayong pwedeng magawang aksyon para maipaabot sa mga kinauukulan ang panlolokong ginagawa ng globelines satin? Globelines Broadband is a scam!!! Letting us customers experience their 7-day trial period of real broadband speed then they will tie us in their 1yr bond then after that the HELL ON EARTH of internet begins.

I am experiencing problems with globelines broadband… I subscribed to their 512kbps wireless broadband package with wireless phone (PHP1295/mo.)… they gave me 7 days trial period and within that trial period I was amazed with the speed… pumapalo from 700+ kbps to 1+ mb… kaya pina-activate ko kaagad. Pero eto na ang kalbaryo… right after the 7-day trial period nagsimula nang maging intermitent ang connection speed nila either super bagal (I even got 5bps or lower!!!) o totally walang connection. Lagi ako nagrereklamo sa CS nila pero wala naman sila ginawa kundi palitan yung modem na wala naman nagbago ganon pa din naman problema. My work is related to IT and I know that there is no problem at my side (hardware, softwares, cabling, etc…). Kakainis na talaga ang service ng globelines… feeling ko naloko lang ako kase nakatali ako ngayon sa kanila for 1yr dahil sa 1yr bond na kasama sa package. Tanong ko lang guys… meron ba tayong pwedeng magawang aksyon para maipaabot sa mga kinauukulan ang panlolokong ginagawa ng globelines satin?

]]> By: toyax http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-6995 toyax Tue, 25 Sep 2007 13:38:29 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-6995 for globelines users. always lock the ndd call after using in order that no one can make a long distance call. make sure to change the default pin number (1234). even the hackers cannot decode your pin, unless otherwise the database administrator do. the globe broadband is faster than bayantel skydsl or pldt dsl even the internet backbone of globelines is bayantel. for globelines users.

always lock the ndd call after using in order that no one can make a long distance call. make sure to change the default pin number (1234).

even the hackers cannot decode your pin, unless otherwise the database administrator do.

the globe broadband is faster than bayantel skydsl or pldt dsl even the internet backbone of globelines is bayantel.

]]> By: sepia http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-6263 sepia Thu, 06 Sep 2007 22:43:54 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-6263 FG, Globelines won't suddenly terminate your connection if you don't pay within the stipulated time. i know -- we've been a Globelines subscriber for about a decade or so. My mom says you get a grace period and wait for their notice of disconnection to come -- and then you have to pay. That's really weird though, I don't experience much disconnection (I'm also on Globe budget bundle like you) except when there's storm. And I'm very happy with their internet service; I've been with them since 2003. And my downloads go much faster than downloads do in PLDT DSL connections. My only gripe against them is their poor customer service. I had to call about ten times, report to their manager, and look for someone I personally know who works for Globe, just to get my damn modem replaced. FG, Globelines won’t suddenly terminate your connection if you don’t pay within the stipulated time. i know — we’ve been a Globelines subscriber for about a decade or so. My mom says you get a grace period and wait for their notice of disconnection to come — and then you have to pay.

That’s really weird though, I don’t experience much disconnection (I’m also on Globe budget bundle like you) except when there’s storm. And I’m very happy with their internet service; I’ve been with them since 2003. And my downloads go much faster than downloads do in PLDT DSL connections. My only gripe against them is their poor customer service. I had to call about ten times, report to their manager, and look for someone I personally know who works for Globe, just to get my damn modem replaced.

]]> By: afterburner http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5937 afterburner Sun, 02 Sep 2007 09:58:37 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5937 i had a friend who had globelines (he resides in Parañaque), & it really sucked big time (i can tell because i go to his house and use use his PC)! he can't even enjoy the internet for a longer time. it would only last for an hour or so. and the telephone line isn't that clear also. you still have to get out of the house to have a clear call. i suggested that he could just apply for a PLDT myDSL. we have it in our home and there seem to be no problem. he was even charged for some internet usage that doesn't even last. i had a friend who had globelines (he resides in Parañaque), & it really sucked big time (i can tell because i go to his house and use use his PC)! he can’t even enjoy the internet for a longer time. it would only last for an hour or so. and the telephone line isn’t that clear also. you still have to get out of the house to have a clear call. i suggested that he could just apply for a PLDT myDSL. we have it in our home and there seem to be no problem. he was even charged for some internet usage that doesn’t even last.

]]> By: pinoymoneytalk http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5882 pinoymoneytalk Fri, 31 Aug 2007 03:24:17 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5882 A talaga. Nde ko alam na pwede pala yun. Try ko yung ganun. Thanks uli. A talaga. Nde ko alam na pwede pala yun. Try ko yung ganun. Thanks uli.

]]> By: nailbiter http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5880 nailbiter Fri, 31 Aug 2007 02:56:59 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5880 On your question re: partial payments, pwede naman ata. Sometimes when I pay through banks or Bayad Centers, they ask first how much I intend to pay. On your question re: partial payments, pwede naman ata. Sometimes when I pay through banks or Bayad Centers, they ask first how much I intend to pay.

]]> By: pinoymoneytalk http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5879 pinoymoneytalk Fri, 31 Aug 2007 02:39:42 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5879 Good one. I'll do that. I'm not going to pay the disputed charges and I'm definitely not shouldering the interest for that unpaid amount. Thanks nailbiter. Good one. I’ll do that. I’m not going to pay the disputed charges and I’m definitely not shouldering the interest for that unpaid amount. Thanks nailbiter.

]]> By: nailbiter http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5878 nailbiter Fri, 31 Aug 2007 02:27:42 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5878 shizuka's right, just pay what you should be billed for. Let them charge you interest if they will, and ignore it. Had a similar experience with erroneous billing but for a BPI credit card and for Meralco. Never paid those charges either and only kept following up to have them remove the disputed charges from the billing statements. Took months, though. shizuka’s right, just pay what you should be billed for. Let them charge you interest if they will, and ignore it. Had a similar experience with erroneous billing but for a BPI credit card and for Meralco. Never paid those charges either and only kept following up to have them remove the disputed charges from the billing statements. Took months, though.

]]> By: pinoymoneytalk http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5877 pinoymoneytalk Fri, 31 Aug 2007 02:24:44 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5877 That's a good idea. But I can't do partial payments if I pay over the counter, can I? If I pay through the bills payment facility of my online banking account, I probably can do that. That’s a good idea. But I can’t do partial payments if I pay over the counter, can I? If I pay through the bills payment facility of my online banking account, I probably can do that.

]]> By: shizuka http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5872 shizuka Thu, 30 Aug 2007 14:37:43 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5872 Just pay what you're supposed to pay --- 995. Let the unknown call charges be rolled over to your next bill, until the time they adjust it accordingly. I was charged for a wrong service before too. I never paid for these charges. I just kept on paying for my monthly service fee, and they didn't cut my line. No interest/fines as well for overdue bills. With constant follow-ups, they finally adjusted my billing statement. Just pay what you’re supposed to pay — 995. Let the unknown call charges be rolled over to your next bill, until the time they adjust it accordingly. I was charged for a wrong service before too. I never paid for these charges. I just kept on paying for my monthly service fee, and they didn’t cut my line. No interest/fines as well for overdue bills. With constant follow-ups, they finally adjusted my billing statement.

]]> By: pinoymoneytalk http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5861 pinoymoneytalk Thu, 30 Aug 2007 05:26:41 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5861 @nailbiter, I think I have to. Not paying will give them a reason to terminate the service and, if I don't pay on time, I'm sure they'll charge me interest. I'm locked in for a year (and I'm just on my second month) so I don't have much choice. @jaypee, we are the only ones who have the keys, not even the condo building people have it, so the first theory you mentioned may not be possible. Besides, if someone breaks into our house, why just make cellphone calls? Steal something! LOL. The second theory is definitely a possibility, although after that 30-minute calls extravaganza, it never happened again. That's what I'm asking Globe to check. I hope they give me a reply soon. @nailbiter, I think I have to. Not paying will give them a reason to terminate the service and, if I don’t pay on time, I’m sure they’ll charge me interest. I’m locked in for a year (and I’m just on my second month) so I don’t have much choice.

@jaypee, we are the only ones who have the keys, not even the condo building people have it, so the first theory you mentioned may not be possible. Besides, if someone breaks into our house, why just make cellphone calls? Steal something! LOL.

The second theory is definitely a possibility, although after that 30-minute calls extravaganza, it never happened again. That’s what I’m asking Globe to check. I hope they give me a reply soon.

]]> By: Jaypee http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5860 Jaypee Thu, 30 Aug 2007 05:19:06 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5860 Btw, I hope you get this issue cleared up so you won't have to pay for it. :) Btw, I hope you get this issue cleared up so you won’t have to pay for it. :)

]]> By: Jaypee http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5859 Jaypee Thu, 30 Aug 2007 05:14:17 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5859 Either there's someone who has access to your house w/o your knowledge or someone is tapping in to your phone line. Those are the only possibilities I can think of. Either there’s someone who has access to your house w/o your knowledge or someone is tapping in to your phone line. Those are the only possibilities I can think of.

]]> By: nailbiter http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5854 nailbiter Thu, 30 Aug 2007 01:35:36 +0000 http://www.pinoymoneytalk.com/2007/08/30/globelines-problem/#comment-5854 Forget the "reminder." Don't pay the contested amount. Forget the “reminder.” Don’t pay the contested amount.

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