Google jobs for Pinoys

Google's Philippine country consultant Aileen Apolo recently notified us of the following positions in Google applicable to Filipinos. Positions will be based in Singapore.

For more info, visit the Google Jobs site.

AdWords Account Coordinator - Singapore

Responsibilities:

• Provide excellent customer service to Google's advertisers.
• Respond to customer service inquiries by email and phone.
• Troubleshoot existing advertising campaigns and technical problems.
• Optimize advertiser keyword lists and ads in order to maximise advertisers' ROI.
• Consistently monitor emails, customer feedback and satisfaction.
• Monitor and report on industry and competitor developments.
• Analyze and report on market and company growth trends.
• Opportunities to work on special projects, as needed.

Requirements:

• Bachelors degree required.
• Detail oriented; ability to complete a large volume of work quickly.
• Excellent written and verbal communication skills.
• At least 2 years customer service / client service experience.
• Related experience at an Internet company preferred.
• Strong computer applications skills.
• Advertising operations experience preferred.
• Fluency, written and spoken, in English plus another South East Asian language is an advantage.

AdWords Associate - Singapore

Responsibilities:

• Provide excellent customer service to Google's advertisers.
• Manage client advertising accounts by responding to inquiries by phone, email, and live chat.
• Proactively and creatively identify and solve client problems.
• Build strong relationships with customers and educate them on new product features.
• Work collaboratively with your team to improve account performance for new and existing vertical customers.
• Learn and work with Google's ongoing development of advertiser products to maximize client campaign results.
• Optimize keyword lists and ads in order to maximize advertisers' ROI.
• Leverage all available resources including Optimization, Sales Engineering, Product Management, Marketing, and Technical Support.
• Identify opportunities to increase advertiser performance and investment.
• Serve as a senior resource for the Advertising Operations team.

Requirements:

• At least 3 years account management or client service experience required.
• Detail oriented; ability to quickly complete a large volume of high-quality work.
• Excellent written and verbal communication skills.
• Proven record of successful process management and relationship development with large clients.
• Experience in specific vertical or strong Internet advertising experience preferred.
• Strong computer applications skills.
• Bachelors degree required.
• Fluency, written and spoken, in English plus another South East Asian language is an advantage.

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